Seguno Email Marketing built for Shopify
let's chat

Frequently Asked Questions

Get answers to some common questions

How are codes counted?

Shopify counts all discount codes within the account regardless of active, scheduled or expired status. If a code exists in the Shopify admin, it will count towards the 20M discount code limit. If you’re not sure if a code exists currently, you can use the Discount Code lookup tool on your app dashboard.

How fast can I create codes?

Our system is designed to generate and import the codes to Shopify as fast as possible, based on the maximum rate allowed by Shopify for your plan. This means code sets will generate faster if you’re on Shopify Plus with the Grow plan.

How are my codes stored in Shopify?

Your codes are stored directly in Shopify as individual codes under the parent discount. All unique codes utilize the price rules of the parent discount, and you can update the price rules as needed. As long as you don’t delete the Discount set in your Shopify admin, it will remain available and work anywhere your Shopify checkout is active.

How do you ensure uniqueness and prevent duplicate codes?

Each unique code can only exist once in Shopify, and a check is run every time a discount set is generated. If a repeated code is identified, it is skipped and ignored as Shopify does not allow duplicates in its systems.

Do you integrate with Shopify?

Yes, Bulk Discount Code Bot is fully integrated with Shopify Discounts. Your codes work seamlessly at checkout and are stored under your Shopify Discounts. Bulk Discount Code Bot can also work with your Shopify Customers for segment eligibility (no PII details are used or stored) and your Shopify Orders for more detailed reports.

Can I generate codes with my own pattern?

Yes. You can add a prefix or suffix to your codes and have Bulk Discount Code Bot generate the unique portion for each code, or you can manually enter unique codes directly into the text field. Note: each unique code can only exist in Shopify once at a time.

Can I import my own codes?

Yes, you can import unique discount codes you’ve created elsewhere with Bulk Discount Code Bot by copying and pasting up to 20k codes, or by uploading a single-column CSV file.

Do unused codes roll over?

For the three free, there is no time limit, so you can use all 3 discount code generations over any time period. For Basic and Grow plans, discount code generations are unlimited, so there is no need to roll over.

What permissions does Bulk Discount Code Bot request?

Bulk Discount Code Bot requests certain Shopify App permissions when you install the app. It keeps all data secure and only accesses data needed to create the discount price rules and configure eligibility settings. The app does not access or store any customer-specific data or order-related data.

Permissions and reasoning are listed below:

  • View products
    • Required for the app to look up products or collections when creating a discount set for discount eligibility
  • Edit customers
    • Optional upon install - only required if you need to set discount eligibility for customers and segments
  • Read discounts
    • Required for counting total discount code creation for your shop based on Shopify's 20M code limit
  • Edit other data
    • Required for the app to create the discount codes and read them using the code search tool

Can I create a discount for specific product variants?

Yes, Bulk Discount code bot allows you to create codes that apply only to certain product variants. 

Can I add prefixes and suffixes to codes generated by Bulk Discount Code Bot?

Yes. You can add prefixes and suffixes to codes during the creation process. You can also include them when adding new codes to an existing discount set to differentiate them from the rest of the codes in the set. 

If I pause or cancel my subscription of Bulk Discount Code Bot, will existing codes still work?

Yes. You can pause or cancel your subscription at any time and all codes still active in your Shopify admin will remain redeemable by customers. Pausing your subscription disables your ability to create new discount sets and add codes to existing ones.

Is there a limit on the number of discount codes I can generate?

You can create as many codes as you need, whenever you need them, on any paid plan. Your Shopify admin can store up to 20 million codes at a time. If you have more than 20 million codes, you would need to delete some to make room to create more. 

How can I ensure that my discount setup works as I want it to?

The Discount Audit helps to identify risks, missing safeguards, and improve effectiveness by providing insight into the strength of the discount you’ve created. When you create a new discount, you can set the campaign, marketing channel, and team department for even more detailed reporting.

How do I distribute unique discount codes?

You can export all codes created using our bulk discount code generator app to a CSV file. From there, you can upload to your marketing channel of choice.

What types of discounts can I create with Bulk Discount Code Bot?

The app supports all native Shopify discount types, including percentage and fixed amount discounts on orders or specific products. Buy X, get Y and free shipping discounts are also supported. The app leverages Shopify’s discount creation user interface, so you have options for making codes combinable and applicable to subscription products, too.

Where can I use unique discounts generated in Bulk Discount Code Bot?

Shopify merchants use unique discount codes for various marketing activities, including:

  • Seasonal promotions: year-round, not just Black Friday / Cyber Monday
  • Affiliate programs: includes influencer campaigns, retail partners
  • Marketing lifecycle campaigns: new subscriber offers, winback, post-purchase, abandoned cart, browse abandonment
  • SMS marketing campaigns
  • Direct mail campaigns: prospecting, winback, catalog, postcard, mailers
  • Student discounts: often shared on Student Beans and UNiDAYs
  • Insider discounts: includes employees, friends, family

Want to learn more about use cases? We analyzed 162,000 discount sets and here are the patterns.

Can I track the performance of my codes?

Yes, Bulk Discount Code Bot includes straightforward tracking for revenue, redemptions, and average order value (AOV) for your codes so you can easily see what’s working.

How can I create unique discount codes in Shopify?

Using Bulk Discount Code Bot, you can create unlimited unique discount codes from inside your Shopify admin.

How can unique discount codes improve attribution for my Shopify store?

Unique discount codes tie each sale back to a specific campaign or channel, making it easier to see which marketing touchpoints are driving results. This improves attribution, helps you optimize strategies, enhances customer experience, and ensures your marketing budget is spent more effectively.

Why should I use Seguno's Bulk Discount Code Bot instead of creating bulk discounts directly in Shopify?

Bulk Discount Code Bot allows you to generate unlimited unique codes that are stored in the Shopify admin underneath a parent discount. Shopify does not have the ability to generate unique code sets, but it can store the ones created by Bulk Discount Code Bot, allowing customers to redeem unique codes at checkout.

Why should I use unique discount codes instead of sharing the same code with everyone?

Unique codes give you clear conversion tracking without relying on cookies that may be blocked, and also prevent discounts from being shared or leaked to coupon sites. They give promotions a personalized feel, making them an effective growth tool for boosting AOV and overall revenue.

How do unique discount codes work?

Unique discount codes are randomly generated in minutes and stored in your Shopify admin under the umbrella of a parent discount. There, you can update every code in the same promotion with one click to change details such as expiration date, customer eligibility, and more.

What is Bulk Discount Code Bot?

Bulk Discount Code Bot is a Shopify app for creating, exporting, and tracking unlimited unique discount codes—all within Shopify. Fully integrated with Shopify discounts, your codes work seamlessly at checkout and can be updated anytime.

With it, you can:

  • Generate large sets of codes
  • Export them for use across marketing channels (email, SMS, social, direct mail, influencer)
  • Incorporate them into loyalty, affiliate, and referral programs
  • Track sales and usage for each code

Bulk Discount Code Bot

Seguno Email Marketing App is Built For Shopify
view app